Testimonials

Canadian Tradition Lacrosse - Testimonial

Hi Darren

The clothing was a hit with the campers! Parents and kids alike were all very impressed. The fit was perfect. I am very pleased with the order. Hopefully there will be a good long term adhesion as well. Very pleased with the order Darren and thank you for having it done in time.

Dave Wallace - Canadian Tradition Lacrosse

Hi James,

I have been ordering from you for many years and love the service you provide. You and your team are so helpful with anything I need. Years ago we were having trouble with the labels in the laundry, they were falling off in the dryer, and the names (that were written on with felt pen) were washing off. You suggested that we try the labeling machine with the cartridges. Back then the cartridges were made of a plastic material that melted onto the fabric and once they were on you could not get them off. James you are always up on the technology, thank goodness for that because now we are using the fabric labels which are softer against the residents’ skin and all you have to do to remove them is heat them up and pull the fabric and they will come off.

Thank you all for your service and knowledge.

Sincerely, Sherry
Food and laundry supervisor
Spring Valley Care Center

Hi James,

It must be my lucky day. The t-shirts just arrived and they look perfect. The order is 100% correct!!
Thanks so much for your assistance with this. You were so friendly, helpful and accommodating to my many logo changes. I will definitely do business with you again in the future and will also recommend your services to friends and co-workers.
Thanks for the job well done!!

Shelley Jacks
Office Support Services Manager
Customer Care - Revenue Cycle Operations
Accenture

Hi James,

We received the red vests yesterday, everyone in our office appreciated the job you have done…
Great!!! Keep it up…I will definitely contact you for future orders…
Have good weekend

Regards
Navjot Dhillon
Controller

Attention: James Taylor, President
Hi James:

As we near the first anniversary of our scrub supply contract with BCTI, I want to let you know that we
are very pleased with the product / service you have provided to date.
To date, the order fill rate has been 100%, lead times on our orders are measured in days, and the
quality of your products have been exactly as ordered.
As well, the "small things" such as your organization and processing of orders to our multiple locations, packaging and labeling of contents, and quick and thorough response to inquiries all add up to superior service with zero headaches, which vastly improves our ability to service our own customers within Fraser Health.

Regards,
Larry Speidel
Manager, Linen Services
Hi James,


The 500 aprons arrived as promised and made a real impact for the participant's in our 'Hell's
Kitchen' team-building event! I love the way you do business - professional, friendly, and flexible -
and will continue to make BC Textile Innovations our first choice!

Regards,
Brad Nykyforiak
Founder & President
Higher Ground Adventure-Based Learning Ltd.


Good Day James,

I wanted to drop you a quick email with respect to the quality of your product and service received as I have had the extreme pleasure of working with you to solve our uniform and linen needs here in Prince Rupert. Being in the North, at times; we have had issues with shipping and time delays on orders, however; working with you and your team has been seamless from the time of ordering to the time of receiving the products in a very timely fashion that has exceeded our expectations. The quality of your products has also been exceptional, specifically; our chef outfits that arrived prompt and in great condition with positive comments coming from our team of chef’s and if you look good, you feel good and enjoy what you do. All in all James, thank-you for the service and quality of your product and I certainly do look forward to working with you and your team for years to come. Good Job!

Best Regards,
Mr. Corey Kitchen
General Manager


I love your company.  Darren you exceeded my expectations in planning and custom designing my staff uniforms.  They are perfect, exactly what I had hoped for.  From the very beginning you all have been very supportive and have always gone beyond my expectations in quality and customer service.  Owning and operating a business is challenging at the best of times which makes me very grateful for your friendly, professional and efficient service.  Thank you for making us look good!"
Your loyal customer,

Brandy Nielson
Owner
Neat and Tidy Cleaning Services





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